Cancellation & refunds

Cancel a membership

Open Profile, find the membership and choose Cancel membership. Review the confirmation before submitting. Cancellation stops renewal; your benefits remain available until the membership's displayed period end. You can check the resulting status and date in Profile.

If you cannot sign in or use the cancellation control, email contact@x70.one with your name, membership email and club. State that you want to cancel and your requested effective date. Never send a password or full card details. Support requests are not permission to create a new charge.

Cancel a reservation

Open Bookings and cancel the reservation you no longer need. This releases the member and guest places. A checked-in reservation cannot be canceled by the member; contact the club if an attendance record is incorrect. Canceling a reservation does not cancel membership renewal.

Refund and withdrawal requests

Live paid membership checkout is currently unavailable. If you need help with a previous or external charge, contact support with your account email, club, payment date and a description of the issue. Do not send your complete card number or security code.

Your statutory rights, including any applicable withdrawal, refund or extraordinary cancellation rights, remain unaffected. Membership cancellation and a refund request are different actions. A club membership is not automatically exempt from withdrawal rights merely because the club hosts events.

A ticket for a specific dated leisure event may be governed by different rules. For tickets purchased through an external link, contact the seller identified on that checkout and retain your receipt.

Organizer cancellations and problems

If the organizer cancels an event in Clubfold, your reservation is canceled and an in-app notification is created. Contact the organizer about promised benefits or any separately purchased ticket. Tell Clubfold support if the app does not show a cancellation correctly.